Customer Stories

See how InPhase is helping organisations achieve outcomes and keep our communities safer.

King's College Hospital NHS Foundation Trust

written Customer Story

Find out what prompted King's College Hospital NHS Foundation Trust to choose Oversight from InPhase, what influenced the decision making process and what the team intend to gain from their new software platform.

Wirral Community Health and Care NHS Foundation Trust

Video Customer Story

We spoke to Paula Simpson Director of Nursing and Quality Improvement from Wirral Community Health and Care NHS Foundation Trust about the impact InPhaseOversight has made on the culture of trust and it's partners.

East and North Hertfordshire NHS Trust

Written Customer Story

Find out how East and North Hertfordshire NHS Trust will use Incident Oversight from InPhase, the new NHS England certified LFPSE incident system to continue to work towards their goals, how it will aid them in implementing their core values of patient care and easy, robust processes to manage the large community that looks to them for help.

County Durham & Darlington NHS Foundation Trust

Written Customer Story

Warren Edge at County Durham and Darlington NHS Trust discusses how the Trust is using InPhase Oversight to support them in their commitment to quality and improvement

Bedfordshire Hospitals NHS Trust

written Customer Story

Find out what prompted Bedfordshire Hospitals NHS Trust to choose Oversight from InPhase, what the rapid migration process was like and what the migration team at Bedfordshire had to say about their experience.

Maidstone and Tunbridge Wells NHS Trust

written Customer Story

Discover how Maidstone and Tunbridge Wells NHS Trust were able to implement InPhase and customise it to suit their management framework.

Birmingham Community Healthcare NHS Foundation Trust

Written Customer Story

Birmingham Community were looking for a way to put the power of their Performance Framework into the hands of those who can influence performance proactively, with the ability to track the history of cause and effect and create aligned actions for continuous improvement and reliable assurance.

York and Scarborough Teaching Hospitals NHS Foundation Trust

Video Customer Story

Find out how York and Scarborough Teaching Hospitals implemented Oversight from InPhase to help manage CQC self-assessments, NICE guidance and quality-related actions in their continuing improvement journey.

East of England Ambulance Service

Video Customer Story

With over 4,000 999 calls per day, 387 front-line ambulances, 178 rapid-response vehicles, 175 non-emergency ambulances, 4,000 staff and 800 volunteers, EEAST have a vast amount of ground to cover and services to organise, deploy and ensure a standard of quality across.

Mayflower Medical Group

Video Customer Story

With the need to replace an old system, Mayflower decided to procure InPhase to meet the NHS England compliance standards for (Learn from Patient Safety Events) LFPSE.

Sulis Hospital

Written Customer Story

Previously a part of Circle Hospitals Bath, Sulis Hospital was acquired by Royal United Hospitals Bath NHS Foundation Trust in 2021. Sulis Hospital is an award-winning hospital that offers a world-class patient experience in a calm and efficient environment.

Circle Health

Video Customer Story

Circle acquired BMI, the largest private healthcare provider in the UK in late 2019 with final CMA clearance in August 2020. Learn how the team is completing this at speed and at scale.

County Durham & Darlington NHS Foundation Trust

Video Customer Story

Learn how County Durham and Darlington NHS Trust implemented the InPhaseOversight app in the height of COVID, their hurdles and their desired outcomes.

Wirral Community Health and Care NHS Foundation Trust

Video Customer Story

Learn how Wirral initially ensured their services were supported, protected while maintaining their high level of quality during the first outbreak wave and how they are now enabling the restoration of services in a COVID-19 safe and quality compliant manner.

The Royal Wolverhampton NHS Trust

Video Customer Story

Quality and safety assurance has always been a priority at RWH. Learn how disparate data from numerous systems and spreadsheets have been rapidly brought together to create improved governance and assurance.

Wirral Council - Care Homes

Video Customer Story

Learn how collaboration between CCG, Local Authority, Community Health and the 100+ Care Homes, created a digital Care Home standards system which supports efficient processes.

Derbyshire County Council

Written Customer Story

How InPhase changed and improved the council’s performance culture An interview with Matthew Walters (Principal Policy Officer) & John Saddington (Policy Officer)

Fylde Borough Council

Written Customer Story

We look at how we created a single golden thread solution for Fylde Borough Council users to access multiple sources of information and data in one place.

Ceredigion County Council - Finance

Video Customer Story

Ian Hughes, Database Officer, Ceredigion County Council talks to us about how his implementation is going at the moment and what they are currently using InPhase for.

Ceredigion County Council - Management

Video Customer Story

Caroline Jones, Corporate Performance & Improvement Manager at Ceredigion County Council takes us through why they chose InPhase and the difference it has made to the borough in terms of data, collation and cleansing of data.

Ceredigion County Council - Technical

Video Customer Story

John Dyer, Database Development Officer at Ceredigion County Council takes us through why they chose InPhase and the difference it has made to the borough and ease of technical connectivity.

Bracknell Forest Council

Video Customer Story

John Ainsworth, Policy and Partnerships Manager, tells us why they purchased InPhase, the benefits they're getting from it and what benefits they see in the future.

East Sussex Fire & Rescue

Video Customer Story

Liz Ridley, Head of Performance Management at East Sussex Fire & Rescue Service tells us why they purchased Inphase and what benefits they're already getting out of the platform and what they aim to achieve in the future.

Gloucestershire County Council

Video Customer Story

Alec Tomlins, Service Improvement Assistant, tells us how InPhase has evolved over the years it has been in use at the council. The benefits they're getting from it and what benefits they see in the future.

MHS Homes

Video Customer Story

Rebecca Taylor, Business Improvement Manager at MHS Homes takes us through why they chose InPhase and the difference it has made to the business.

Newport City Council

Video Customer Story

Paul Flint, Senior Performance Management Officer at Newport City Council tells us why they purchased InPhase and what benefits they're already getting out of the platform and what they aim to achieve in the future.

Plinian Capital

Video Customer Story

Mark Sander, Co-Founder of Plinian Capital, Working at Consolidated Nickel Mines, tells us why they purchased InPhase and what benefits they're already getting out of the platform and what they aim to achieve in the future.

The Regenda Group

Video Customer Story

Craig Round, Business Analyst at The Regenda Group, tells us why they purchased InPhase, the benefits they're getting from it and what benefits they see in the future.

Royal Borough of Windsor & Maidenhead

Video Customer Story

Anna Robinson, Strategy and Performance Manager at The Royal Borough of Windsor and Maidenhead takes us through why they chose InPhase and the difference it has made to the borough.

Buckinghamshire Fire & Rescue

Full Customer Story

We spoke to Craig Newman from Buckinghamshire FRS about why they chose InPhase and the difference it has made to the service in terms of data, culture and saving money.

Wirral Community Health and Care NHS Foundation Trust

Video Customer Story

We spoke to Emma Carvell from Wirral Community Health and Care NHS Foundation Trust about implementing SAFE (InPhaseOversight) and the impact it has already made.

Northampton Partnership Homes

Written Customer Story

We interviewed Kathy Brooks, Performance Team Leader, about facilitating the organisations’ change and driving performance improvements.

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