Customer Success Suite
With you every step of the way.
An incredible suite of ways we stay in touch and support you through your implementation cycle and beyond, for not just your implementation lead, but your whole organisation. Honest, transparent and helpful.
Fully tailored implementation process.
24/7 support centre access
Fully UK based support.
Dedicated account manager and success guru.
Always proud of our feedback...
They listen to the customer and are constantly innovating and in doing so, identify sector expectations, whether that is new or revised frameworks or inspection programmes early on with the inevitable templates designed and ready for their customers. InPhase are very customer focused and approachable and take on new customer requirements.
The team could not be more helpful. The other users of the product seem to always be willing to pass on their knowledge, experience and solutions.
Your every day support and resources.
Monthly Community Calls
The bigger picture of customer success.
Our incredible customer success team.
I used the InPhase Help Centre as I was conducting an import for the first time. Instead of calling the InPhase support desk, I used my intuition and looked at the help centre website. The search engine was fantastic and easy to use, I found what I was looking for within seconds and the guide was spot in which helped my organisation perform the import successfully.