Video Customer Story

King's College Hospital NHS Foundation Trust

King’s College Hospitals London NHS Foundation Trust is one of the UK’s largest NHS Foundation Trusts, treating an astonishing 1.5 million people per year across 5 sites in the Southeast of London and Kent. As one of the biggest and busiest Trusts in the country, they need a system in place that can keep up with the fast-paced nature of their day-to-day.

Find out why InPhase’s suite of over 20 integrated apps for triangulated learning and assurance has made a significant impact with the prestigious Trust and what they’re hoping to achieve with InPhase going forward.

Steve Walters - Head of Risk and Quality Governance

What the customer says:

“We want to work with InPhase to make our LRMS system the most innnovative and powerful in the country”

Want to learn more?

Case Study

Initially, before selecting InPhase, King’s College Hospitals London NHS Foundation Trust had already procured and implemented a best practice system that promised triangulates assurance and integration of modules to support learning and improvement.

Steve Walters, Head of Risk and Quality Governance at King’s College Hospitals, explains that...

“unfortunately, that system, three years down the line, has not delivered on those things, particularly in terms of that functionality of being an integrated quality governance system so we can join together our incidents our risks and our complaints in a way we can enhance our learning and improve the quality of care.”

After doing their due diligence and extensive research, the InPhase Suite of over 20 integrated apps stood out against the other systems as the most comprehensive, easy-to-use system that can be configured and customised to meet the specific requirements of King’s College Hospitals.

Making learning and improvement as easy as possible is something that’s very important to everyone at InPhase. That’s why organisations, like King’s College Hospitals, are able to cherry pick the specific apps they require, such as CQC Quality, NICE, CAS, LFPSE compliant Incidents, Audits, Risk and more to create the system that can best support enhancing their learning and improving the quality of care.

The inclusion of King’s College Hospitals London NHS Foundation Trust to the InPhase community further supports what has been suspected for a while: more and more Trusts are favouring robust, reliable triangulated learning and assurance that features seamless integration and the ability to adapt it to a Trust’s specific goals for improvement.

King’s College Hospitals London NHS Foundation Trust ...

“want to work with InPhase to make our local risk management system one of the most innovative and powerful in the country, make sure it’s ready for PSIRF and make a real difference to patient care,”

Steve told us. He continues,

“InPhase, even after signing the contract, they’re engaged, they’re responsive, the project plan they’ve put together is extremely comprehensive but is something we can work with and add our own things to.”

With learning and improvement at the forefront of King’s College Hospital’s goals, having a system in place that is customisable and adaptable based on the specific needs of the Trust is crucial. To support King’s in their vision of having a powerful, innovative and integrated risk management system, InPhase is working closely alongside King’s to create something that really matches their vision.


More Customer Stories

East and North Hertfordshire NHS Trust

Written Customer Story
Find out how East and North Hertfordshire NHS Trust will use Incident Oversight from InPhase, the new NHS England certified LFPSE incident system to continue to work towards their goals, how it will aid them in implementing their core values of patient care and easy, robust processes to manage the large community that looks to them for help.

Birmingham Community Healthcare NHS Foundation Trust

Written Customer Story
Birmingham Community were looking for a way to put the power of their Performance Framework into the hands of those who can influence performance proactively, with the ability to track the history of cause and effect and create aligned actions for continuous improvement and reliable assurance.

Wirral Community Health and Care NHS Foundation Trust

Video Customer Story
We spoke to Paula Simpson Director of Nursing and Quality Improvement from Wirral Community Health and Care NHS Foundation Trust about the impact InPhaseOversight has made on the culture of trust and it's partners.
Go to InPhase Home Page

Made with ♥ by InPhase
© Copyright 1991 - 2023 InPhase Limited. All rights reserved. All trademarks held by their respective owners.