While healthcare teams on the front lines have been working flat out to improve patient safety, new data has revealed that the very facilities in which they work have been hampering their efforts. New data has shown that crumbling and deteriorating NHS buildings, leaking roofs and faulty equipment have led to a 15 per cent jump in incidents affecting patient care in NHS hospitals, with thousands of patients being hit with delays and put at risk of harm by poor buildings and faulty equipment.

In over the summer of 2021, the CQC asked 73 trusts about their approaches to longer waiting lists and how they were considering people’s care in a “fair and equal way”. Their aim was to gauge Trusts’ assessments of the challenges, such as the suspension of some elective care caused by increased pressure on hospital capacity during the pandemic, and other challenges such as the need for more extensive infection and control measures, an increase in the number and intensity of cleaning procedures, the use of personal protective equipment, and enhanced testing.

We’re delighted with the feedback on InPhase21 - the biggest, best and most innovative update to our software in a decade!

The challenges of COVID-19 have been unprecedented and will have serious effects for years to come, but can the government’s renewed commitment to digital innovation in healthcare help?

Healthcare Providers are "High Reliability Organisations", which means that they routinely deal with high levels of risk and complexity. But it also means that even minor errors could have catastrophic consequences. What happens then, when serious errors are repeated and compounded by inadequate incident reporting?

UK vaccination efforts have achieved a great deal of success and the rates of infection and death from Covid have dropped significantly, but the current waiting list for treatments is higher than it’s ever been since records began. That means Trusts will need the right tools to beat the backlog while still delivering excellent quality assurance...

Serious climate-related incidents will worsen and firefighters are on the front lines. That's why Fire Services need a dedicated solution that's been built in collaboration with Fire Services to help managers know their critical issues in real time, manage risks and know where to target or re-deploy scarce resources in times of crisis.

The CQC's latest COVID-19 Insight report addresses the important issue of closed cultures and how they create significant risks for safe and effective patient care. After the issues that were revealed at Whorlton Hall, Winterbourne View, Mid Staffordshire Hospital and other services, the CQC’s investigations highlighted serious failings that resulted from closed cultures, and the impact that these had on people using services.