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It doesn’t matter which regulated sector you work in, if you are regulated, audits are a part of what you have to do. They help you understand how you’re performing against your regulatory standards and also your internal standards and assure you that certain processes are being done correctly. Audits also help you celebrate success where you see it as well as identify areas for improvement, and create plans to do so.

Whether you are involved in healthcare, emergency services, local government or any regulated services industry, audits are a part of your work and organisational oversight.

As part of our work, supporting these services in achieving swift, triangulated compliance, assurance and continuous improvement, we’ve worked with a number of organisations to discover how to make these processes better and really elevate the way your data is collected, analysed and used.

Health, emergency services, local government or any regulated service all have one thing in common – audits. Whether it’s completing, managing of analysing audits, almost everyone will have some experience in the audit process.

We’ve had the pleasure of working with many NHS Trusts over the years and something we’ve noticed that a lot have in common is that they’re using a hodgepodge of digital systems, Word and Excel files and paper documents to manage the delicate processes of CQC self-assessments, NICE guidance compliance, audits and incident reports. These disparate systems and data sets are laborious to complete, analyse, difficult to improve and incredibly time consuming to triangulate.

The Patient Safety Incident Response Framework (PSIRF) is coming in to replace the Serious Incident Framework by Autumn 2023. The change comes alongside the significant shift in the way the NHS will respond to patient safety incidents and joins the upgrade from the National Learning and Reporting System (NRLS) to Learn from Patient Safety Events (LFPSE) in the NHS Patient Safety Strategy.

Last year was full of incredible achievements for both us and our InPhase community. Towards the end of the year, our new business team was busier than usual as the triangulated Oversight application suite, of over 20 integrated, out-of-the-box apps, caught the attention and made a significant impact with six new customers joining us in December alone.

As of March 31st, 2023, all healthcare providers are required to have at least a test mode upgrade to Learn from Patient Safety Events (LFPSE) from their old National Learning and Reporting System (NRLS). To help you and your teams best manage the transition, we have created a number of resources, from blogs to datasheets to webinars.

Winter: increased respiratory infections, more hospital admissions, overcrowded waiting rooms and beds at over-capacity. Now, with the added pressure of seasonal flu on top of Covid-19 as well as a staffing shortage like the NHS has never seen before, this winter is going to be something else.

Your LFPSE incident reporting system needs to have certain modules within it that allow you to build the ideal incident reporting system. With the support of the right combination of modules, you can collect quality data from which to learn and improve.

Worried about how long the migration from NRLS to LFPSE will take? Several Trusts have expressed their concerns about the time-sensitive pressures of moving systems as well as worries that their current supplier will not have an LFPSE compliant version of the system ready in time.