The connection between hospital incidents and premise assurance

How rising figures reveal the vital link between PAM and improved patient safety

The connection between hospital incidents and premise assurance

While healthcare teams on the front lines have been working flat out to improve patient safety, new data has revealed that the very facilities in which they work have been hampering their efforts. New data has shown that crumbling and deteriorating NHS buildings, leaking roofs and faulty equipment have led to a 15 per cent jump in incidents affecting patient care in NHS hospitals, with thousands of patients being hit with delays and put at risk of harm by poor buildings and faulty equipment.

The Post-COVID Recovery Challenges for NHS Hospital Services

How are NHS Trusts are using technology to tackle the backlog

The Post-COVID Recovery Challenges for NHS Hospital Services

In over the summer of 2021, the CQC asked 73 trusts about their approaches to longer waiting lists and how they were considering people’s care in a “fair and equal way”. Their aim was to gauge Trusts’ assessments of the challenges, such as the suspension of some elective care caused by increased pressure on hospital capacity during the pandemic, and other challenges such as the need for more extensive infection and control measures, an increase in the number and intensity of cleaning procedures, the use of personal protective equipment, and enhanced testing.

Better Than Ever – InPhase21

Exploring the biggest, best and most innovative update to our software in a decade

Better Than Ever – InPhase21

We’re delighted with the feedback on InPhase21 - the biggest, best and most innovative update to our software in a decade!

The Patient Safety Dangers of Inadequate Incident Reporting

How robust incident reporting and risk management can help avoid deadly errors

The Patient Safety Dangers of Inadequate Incident Reporting

Healthcare Providers are "High Reliability Organisations", which means that they routinely deal with high levels of risk and complexity. But it also means that even minor errors could have catastrophic consequences. What happens then, when serious errors are repeated and compounded by inadequate incident reporting?

Streamlining Quality Assurance Efficiency Through Oversight

How thorough Oversight can help Trusts drive efficient quality assurance while battling the backlog

Streamlining Quality Assurance Efficiency Through Oversight

UK vaccination efforts have achieved a great deal of success and the rates of infection and death from Covid have dropped significantly, but the current waiting list for treatments is higher than it’s ever been since records began. That means Trusts will need the right tools to beat the backlog while still delivering excellent quality assurance...

Fighting Fire with Fire - Tackling the Mounting Challenges of Climate Change

How the right technology can help Fire Services plan and prepare for climate-related risk

Fighting Fire with Fire - Tackling the Mounting Challenges of Climate Change

Serious climate-related incidents will worsen and firefighters are on the front lines. That's why Fire Services need a dedicated solution that's been built in collaboration with Fire Services to help managers know their critical issues in real time, manage risks and know where to target or re-deploy scarce resources in times of crisis.

CQC COVID Report: Combating Closed Cultures with Risk Management

How an effective risk management system can help avoid the serious impacts of closed cultures in healthcare

CQC COVID Report: Combating Closed Cultures with Risk Management

The CQC's latest COVID-19 Insight report addresses the important issue of closed cultures and how they create significant risks for safe and effective patient care. After the issues that were revealed at Whorlton Hall, Winterbourne View, Mid Staffordshire Hospital and other services, the CQC’s investigations highlighted serious failings that resulted from closed cultures, and the impact that these had on people using services.


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