"As we introduced InPhase there was a noticeable cultural shift as the whole Service became very focused on facts and information."
We know many fire services expend effort on less important targets due to a lack of clarity and alignment. Let everyone from CFO to Station Managers easily understand what’s critical, when. Connecting performance, planning and risk ensures the journey is totally transparent.
Real-time comprehensive assurance that you are focusing on the issues that matter. Make auditing and checking performance dramatically easier, with breadth of visibility, one version of the truth and proportionate attention to issues management.
Free up scarce resources from answering Freedom Of Information requests with Public Portal. Over 70% reduction in time taken achieved.
Real-time data connection and action updates means station ground, department and brigade decision making can happen faster, with better information. Re-prioritise, re-allocate, quicker and with more precision from locality detail guiding impact on performance from the station ground to the department and to the Service.
Enable every officer to focus better. Better achievement of priority outcomes, improved understanding of the journey. Better resilience through understanding what is not an outcome in its own right and what flexibility can still deliver the priority result.
Abolish inconsistent plans content and style. Align plans to unify goals, projects, actions, data, and compliance. Use information in your plans to automatically deliver internal reporting, HM Inspectorate, Home Office and collaborating partner (NHS, Police, public, local councils) reporting.
Avoid delivery failure. Built in transparent accountability from planning stage, through delivery to review and lessons learnt. Educate the whole Fire Service on what to do better next time and learn from mistakes and improvement opportunities.