We were delighted to speak to end users at 5 different sites across Tees Esk and Wear Valley NHS Foundation Trust on October 24th and 25th, it was time for another impactful InPhase Awareness Day, ahead of their imminent incident system go-live. This event marked a pivotal moment for Tees Esk, setting the stage for a seamless transition into a new era of incident management.

Who's Who: Faces Behind the Conversations!

The event saw the presence of notable figures like Kendra Marley, Head of Risk Management, Maxine Lawson, Senior Project Manager, Lesley Munshi, Service Development Manager at Roseberry Park, and Denise Colmer, Service Development Manager. These key individuals represented the driving force behind Tees Esk’s commitment to excellence in incident management.

Conversations That Ignited Innovation!

Attendees were naturally curious, asking pertinent questions about the incident form, go-live dates, and training schedules. The prospect of a new, efficient system had everyone wanting to get started straight away, and they loved how clear the format of the system is, how intuitive it is to navigate and use, and could see how much easier their lives are going to be when they start using it!

Once they were able to try it out for themselves as a demo, attendees were really impressed by how they can get a comprehensive, holistic view of all areas in one system and can’t wait to get started on go live!

Even the smaller details in the incident form, that makes it so much faster at capturing incident data, made a huge impression on the teams at Tees Esk. The promising integration of triangulation with risks and audits made them excited to get a jump-start on their training for more!

A Brilliant Atmosphere: A Mix of Excitement and Inquisitiveness!

The attendees were excited, evident in the animated discussions and engaged interactions. Inquisitive minds filled the room, each query reflecting a genuine desire to grasp the nuances of the upcoming change. There were lots of interesting questions, a sign of the attendees' active participation and interest.

While the audience varied across sites, the turnout was significant. The main audience centered around Roseberry Park and Flatts Lane Centre, showcasing the widespread interest in this transformative event.

The Road Ahead: A Journey Fueled by Excitement!

The participants left with a shared vision: to embrace InPhase wholeheartedly, leveraging its powerful tools to enhance their incident management practices.

As the system prepares to go live, Tees Esk looks forward to streamlined reporting, departmental overviews facilitating risk management, and the sheer speed with which incidents can be logged—an efficient process that promises to surpass the efficiency of their incumbent system.

The Tees Esk InPhase Awareness Day was more than an event; it was a precursor to a transformative journey. With excitement in their hearts and curiosity guiding their questions, the teams of Tees Esk are poised for an incident management revolution, powered by the innovative capabilities of InPhase!

If you want to know more about what InPhase Oversight can do for your Trust, schedule your time with an expert today.

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