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How to triangulate audits and surveys to fuel quality improvement and a better patient experience

How triangulation of audits, surveys and patient experience data can enhance learning and improvement.
  • 60 Mins
  • Healthcare
  • Audits & Surveys

In this exclusive 60 minute webinar, you will learn how triangulating audits, surveys and patient experience data can drive significant quality improvement featuring real-world examples from special guests London Ambulance.

You will learn how to enhance your audit, surveys and patient experience data quality with easy-to-use forms for consistent and accurate data sets for a comprehensive and context-rich overview of performance. You will learn how to create streamlined action plans, linked to specific problem areas to provide assurance internally and to external regulatory bodies like CQC that improvements are being undertaken.

You will hear from special guests Amy Pitcher and Daniel Fonteriz from The London Ambulance Trust about their experience using Audit Oversight from InPhase. You will learn how they save vast amounts of time producing audit reports for a detailed view of overall results and how they filter their data to find areas for improvement reports to improve audit completion and compliance.

You will also get an exclusive look at Audit Oversight as we explore the functionality that ensures a robust, reliable and consistent data set for clearer, more accurate reports. You will also learn how triangulation of audit, survey and patient experience data with incidents, CQC quality and more can help provide tangible insights into areas for improvement.

Designed for

  • Clinical Directors
  • Chief Nurses
  • Quality Directors
  • Governance Directors
  • Heads of Compliance and Risk
  • PCN Managers

Organisations that should watch

  • Secondary Care
  • Emergency Services
  • Integrated Care Systems
  • Independent Healthcare Companies
  • Primary Care
  • Care Homes & Social Care Providers

With guests

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Hosts & Guests:

Andrew Bingham

Deputy Chief Executive, InPhase

Andrew is responsible for our customer success team, tasked with helping our customers make the most of the opportunities presented by our product features and key business responsibilities of customer retention, adoption and expansion.

Amy Pitcher

Quality Compliance Manager - London Ambulance Service

This exclusive conference covers these key areas:

  • You will learn how to effectively incorporate audits, surveys, and patient experience data to drive significant quality improvements within healthcare settings.
  • You will gain insights from a special guests from London Ambulance Service NHS Trust on their experience using Audit Oversight from InPhase, including strategies for enhancing data quality and engaging teams for increased audit completion and improved compliance.
  • You will receive an exclusive look at the features of Audit Oversight, learning how its functionality ensures robust, reliable, and consistent data sets for generating clearer and more accurate reports.
  • You will understand how combining audit, survey, and patient experience data with incidents and quality data can provide tangible insights into areas needing improvement, supporting effective action plans and proof of ongoing improvements internally and to external regulatory bodies like CQC.
  • You will learn how to create streamlined action plans linked to specific problem areas to improve completion and compliance.

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