Getting teams on-board with the process of continuous improvement and making this easy to understand, digest and action is critical if you want to significantly and incrementally improve the authority’s business acumen.
World-leading businesses make quick, reliably correct decisions, and they empower their staff to onboard with this culture change of efficiency and effectiveness, because they use tools to unify the business and don’t over-engineer the process.
Everyone can see the information they need on past, current and predicted outturn performance, associated subjective input, goal and project alignment, priority and impact to help them make decisions quickly. If the impact of those decisions is not working, change the action quicker than before.
All this provides assurance that what needed to get done is being delivered… But moreover, the desired effect of those actions is being achieved.
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