John Ainsworth, Policy and Partnerships Manager, on why they purchased InPhase, the benefits they're getting from it and what benefits they see in the future.
"For us InPhase was really the only solution, as a local authority there really isn’t anything else out there, that provides what we need doing..."
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Before InPhase, we had performance management system, that really was not doing what we needed it to do in terms of performance management, in terms of seeing what the organisation management information is, and getting a real insight into how we are performing, it wasn’t interactive, it wasn’t modern. All the modern requirements you have of a system we didn’t have access to, so we had poor insight into what’s really happening in the organisation.
For us InPhase was really the only solution, as a local authority there really isn’t anything else out there, that provides what we need doing, and so the whole structure providing objects, where you can map your strategic goals and all that kind of thing, that is the essential ingredient really, so that is the main selling point. The interactivity, features, all that is just bonus.
We use InPhase for corporate performance management at the moment, so tracking the organisations corporate goals. In the future there is potential to use it for smaller projects, to track performance, track progress. All kinds of possibilities, to measure performance in projects in smaller service areas of any size really. The potential is endless.
It’s really easy to use now, so the user experience is really good. People find it easy to use, they can get in and out do their thing fast. In terms of communicating information fast, its good. People can just have a quick look and get access to the information they need as quickly as possible, it’s just a quicker easier progress to do performance management.