Articles in Category: Software

Softening the Blow of COVID-19

How the pandemic impacted urgent and emergency services…and how the right digital platform can help mitigate the impacts of the next wave..

Softening the Blow of COVID-19

It’s common knowledge that COVID-19 had a huge and unprecedented impact on healthcare, and quantifying that impact fell to the CQC. That’s why earlier this year, they issued a report on how urgent and emergency care services were affected by the pandemic during winter 2020 and discussed the actions they took to provide constructive support.

HSJ Patient Safety Award Nomination for InPhase Customers, Wirral Community Trust

How the right digital framework can transform Care Home assurance in the face of Covid.

HSJ Patient Safety Award Nomination for InPhase Customers, Wirral Community Trust

Since they first began in 2018, the HSJ Patient Safety Awards have been dedicated to recognising safety, culture, and experience in patient care. They’re designed to celebrate the teams at the frontline that improve standards of patient safety and drive cultural change to minimise risk, enhance quality of care and ultimately save lives.

Exploring the CQC’s New Monitoring Approach

What the new changes mean for NHS Trusts and private healthcare providers.

Exploring the CQC’s New Monitoring Approach

In March 2020, the COVID-19 pandemic caused the CQC to change its monitoring approach and suspend its routine inspection programme. Exceptional circumstances called for exceptional measures, so the CQC adapted and adopted a mix of on-site and off-site methods as part of the new “Emergency monitoring approach.”

The Top Governance, Risk and Compliance Priorities for Public Services in 2021

How savvy organisations are getting a handle on GRC to thrive amid new challenges

The Top Governance, Risk and Compliance Priorities for Public Services in 2021

In 2020 COVID-19 threw public services across the UK into turmoil and forced them to rapidly adopt new ways of working and meet new regulations. Covid-related events and requirements changed so frequently that disruption itself became the only constant, with local authorities, housing service providers and even fire services being disrupted at multiple levels, along with the obvious and enormous impacts on the NHS and health service providers.

Is Your Healthcare Board Assurance Framework Fit For Purpose?

How to ensure your Trust's BAF is up to the job

Is Your Healthcare Board Assurance Framework Fit For Purpose?

Change happens fast and so do risks, so how certain are you that your Trust’s BAF is actually up to the job?

The world has changed, and keeps changing. NHS and healthcare providers are continuously expected to deliver more for their money, even under unprecedented circumstances and in the midst of challenges that few could have foreseen.

The Human Cost of Failing Quality Assurance

How systemic failures lead to more than just fines

The Human Cost of Failing Quality Assurance

Last week, the CQC issued a press release announcing that a Nottinghamshire care home had been fined over £150,000 for failing to protect its residents from avoidable harm, after a resident with a history of problematic and aggressive behaviour caused another resident to fall and sustain a head injury.


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