The COVID crisis has driven acceptance of some significant cultural changes in Health. Previously resisted, but forced through because of the crisis, the benefits are transparent and countrywide in nearly every setting.

Here is the InPhase get back to office work policy! We thought we’d share it in case anyone finds it useful. We took some of this guidance from the government web site to ensure we’re checking all the right boxes for us. I’m sure everyone has very different circumstances but if this can help you, we are happy to share.

I’ll first admit to failure.

For decades my company have profited from selling and implementing risk management software which I don’t think does a good enough job.

As we enter the 6th week in lock-down, it seems that there are fresh signs of renewal and spring all around and maybe, just maybe, we can also see signs of teams getting into new routines, successfully making efforts to stabilise work patterns.

With almost every sector in crisis, we know the charitable sector is having a particularly tough time. Lack of donations and lower resources than normal, investment into new IT systems has been completely taken off the menu. This is why we at InPhase wanted to do something about it.

Is there such a thing as a successful week, in crisis?

I can honestly say, at the end of a VERY long week, I LOVE the InPhase team. I thought I did before, but I hadn't seen anything. The power of people coming together in the face of adversity is incredible. I'll be honest, we discussed at SMT furloughing staff, taking the 80%...for all of 1 minute. And then we said, "Nah, let's do something really awesome."

How are you doing?

When COVID-19 first hit, I wanted to make sure all of our customers, as well as our staff, were OK.

We setup a process to call all of our customers and asked them “how can we help” (many of our customers are key service providers; the NHS and health service providers, Local Authorities, Fire Services, Social Housing providers). They all said “we are really struggling with understanding what’s happening with our workforce. We are finding it difficult to manage key actions and who has to perform the high priority actions with so many people going off sick and self-isolating.” Mobile working clearly added to the complexity.

While the Corona virus continues to escalate and there is the possibility offices may need to close, we would like to let you know that InPhase currently expects to be able to deliver a fully working, normal service throughout the epidemic. We will update you if this should change in any way.