Articles in Category: GRC

What is High-Reliability Healthcare?

How technology is critical in managing large-scale risk for High-Reliability Healthcare Organisations

What is High-Reliability Healthcare?

The delivery of healthcare, with its huge range of assessments, procedures and interventions is inherently risky. There’s lots of room for things to go wrong and for negative outcomes such as poor user experience, harm or even death to occur, so it’s unsurprising that healthcare organisations are increasingly being recognised as “High-Reliability Organisations” (HROs) – organisations that succeed in avoiding catastrophes despite a high level of risk and complexity.

Making Mandatory Premises Assurance Model Management (PAM) Easier

How technology can supercharge your Premises Assurance Model Management

Making Mandatory Premises Assurance Model Management (PAM) Easier

The NHS operates over 1,200 hospitals as well as nearly 3,000 other treatment facilities, many of which operate 24h hours a day, seven days a week, every week of the year. With an occupied floor area of the NHS is 24.3 million square metres (the equivalent of 3,400 football pitches), it’s safe to say that managing this estate and its related services is a huge challenge, but it’s one that’s crucial to the delivery of safe, efficient, high-quality clinical care.

Softening the Blow of COVID-19

How the pandemic impacted urgent and emergency services…and how the right digital platform can help mitigate the impacts of the next wave..

Softening the Blow of COVID-19

It’s common knowledge that COVID-19 had a huge and unprecedented impact on healthcare, and quantifying that impact fell to the CQC. That’s why earlier this year, they issued a report on how urgent and emergency care services were affected by the pandemic during winter 2020 and discussed the actions they took to provide constructive support.

The Top Governance, Risk and Compliance Priorities for Public Services in 2021

How savvy organisations are getting a handle on GRC to thrive amid new challenges

The Top Governance, Risk and Compliance Priorities for Public Services in 2021

In 2020 COVID-19 threw public services across the UK into turmoil and forced them to rapidly adopt new ways of working and meet new regulations. Covid-related events and requirements changed so frequently that disruption itself became the only constant, with local authorities, housing service providers and even fire services being disrupted at multiple levels, along with the obvious and enormous impacts on the NHS and health service providers.

Is Your Healthcare Board Assurance Framework Fit For Purpose?

How to ensure your Trust's BAF is up to the job

Is Your Healthcare Board Assurance Framework Fit For Purpose?

Change happens fast and so do risks, so how certain are you that your Trust’s BAF is actually up to the job?

The world has changed, and keeps changing. NHS and healthcare providers are continuously expected to deliver more for their money, even under unprecedented circumstances and in the midst of challenges that few could have foreseen.

The Human Cost of Failing Quality Assurance

How systemic failures lead to more than just fines

The Human Cost of Failing Quality Assurance

Last week, the CQC issued a press release announcing that a Nottinghamshire care home had been fined over £150,000 for failing to protect its residents from avoidable harm, after a resident with a history of problematic and aggressive behaviour caused another resident to fall and sustain a head injury.

Working Smarter, Not Harder – Why Public Service Providers Need an Integrated Solution

When the world demands frenetic change, you need to keep up with the pace

Working Smarter, Not Harder – Why Public Service Providers Need an Integrated Solution

In the wake of COVID and the flood of problems and challenges that came with it, councils and public services providers, including Social Care and Housing, were suddenly forced to think fast and act faster. The ability to react to change and adjust work patterns at speed became more crucial than ever, but that vital speed simply couldn’t be allowed to come at the cost of quality assurance.


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