Incident reporting is vital for healthcare providers to advance learning, improvements, and patient care. However, due to a lengthy, complex reporting process, minor incidents often go unreported, giving an inaccurate overview of adverse events. For more reliable data, better learning, and continuing to work towards delivering better standards of patient care, NHS England strongly encourages reporting of incidents, despite much of it being voluntary.

In over the summer of 2021, the CQC asked 73 trusts about their approaches to longer waiting lists and how they were considering people’s care in a “fair and equal way”. Their aim was to gauge Trusts’ assessments of the challenges, such as the suspension of some elective care caused by increased pressure on hospital capacity during the pandemic, and other challenges such as the need for more extensive infection and control measures, an increase in the number and intensity of cleaning procedures, the use of personal protective equipment, and enhanced testing.

Serious climate-related incidents will worsen and firefighters are on the front lines. That's why Fire Services need a dedicated solution that's been built in collaboration with Fire Services to help managers know their critical issues in real time, manage risks and know where to target or re-deploy scarce resources in times of crisis.

According to the Academy of Medical Sciences 'Preparing for a challenging winter 2020/21' there "must be a period of intense preparation for our reasonable worst-case scenario for health in the winter".

The COVID crisis has driven acceptance of some significant cultural changes in Health. Previously resisted, but forced through because of the crisis, the benefits are transparent and countrywide in nearly every setting.

Much if not all of the information in your daily, weekly or monthly reports will have been originated by a person, one who goes into a system and manually inputs a number.

We often visit CEO’s, Heads of Transformation, culture “experts” and performance leads, to talk about transformation and performance improvement. We often hear data is the new golden bullet that will help them be smarter, do a better job, drive more revenue or provide a better service.

I’ll tell you what’s scary. Over the last 4 weeks, I’ve seen massive government departments, big corporate businesses, care homes and other critical front-line organisations spin up spreadsheet after spreadsheet to help them manage what is now the fastest-changing operational environment they’ve ever seen.