7 Steps to lead well and avoid Excel hell

Being well-led in times of crisis needs different ways of working

7 Steps to lead well and avoid Excel hell

I’ll tell you what’s scary. Over the last 4 weeks, I’ve seen massive government departments, big corporate businesses, care homes and other critical front-line organisations spin up spreadsheet after spreadsheet to help them manage what is now the fastest-changing operational environment they’ve ever seen.

Is there such a thing as a successful week, in crisis?

End of a long week sum-up from Robert

Is there such a thing as a successful week, in crisis?

Is there such a thing as a successful week, in crisis?

I can honestly say, at the end of a VERY long week, I LOVE the InPhase team. I thought I did before, but I hadn't seen anything. The power of people coming together in the face of adversity is incredible. I'll be honest, we discussed at SMT furloughing staff, taking the 80%...for all of 1 minute. And then we said, "Nah, let's do something really awesome."

Staff health and wellness app for COVID-19 delivered first to NHS

Robert takes us through InPhase’s rapid response to covid-19

Staff health and wellness app for COVID-19 delivered first to NHS

How are you doing?

When COVID-19 first hit, I wanted to make sure all of our customers, as well as our staff, were OK.

We setup a process to call all of our customers and asked them “how can we help” (many of our customers are key service providers; the NHS and health service providers, Local Authorities, Fire Services, Social Housing providers). They all said “we are really struggling with understanding what’s happening with our workforce. We are finding it difficult to manage key actions and who has to perform the high priority actions with so many people going off sick and self-isolating.” Mobile working clearly added to the complexity.

How do you choose a supplier that cares? What should customer intimacy look like?

Our top list of what to look for in a supplier

How do you choose a supplier that cares? What should customer intimacy look like?

It’s hard sometimes to recognise what a business improvement and crisis management supplier that genuinely cares about you looks like. If you’re an exiting or striving rock star manager looking for a rock star supplier to help you fix real business problems and drive genuine results you’re going to need to make sure you picked the right partner.

InPhase Customer Announcement - Coronavirus

Our plans during this epidemic and how it may affect you

InPhase Customer Announcement - Coronavirus

While the Corona virus continues to escalate and there is the possibility offices may need to close, we would like to let you know that InPhase currently expects to be able to deliver a fully working, normal service throughout the epidemic. We will update you if this should change in any way.

Why the future of the NHS assurance and Crisis Management needs to be integrated.

Our definitive list of reasons why integrated NHS assurance is a the way forward

Why the future of the NHS assurance and Crisis Management needs to be integrated.

Assurance is a vital aspect of governance within an NHS Organisation. Boards need to ensure that their organisations can deliver the financial sustainability and quality care that they declare within their annual governance statement, be this business as usual or mid crisis. 

It is well known that it is vital to have effective assurance systems in place to ensure that reality is not distorted from ward to board. However with increasing pressures on the NHS, regular and continued organisational change and the need for constant innovation what does an effective assurance system look like in 2020?

Your procurement is missing Performance Management.

What procurement need to understand about performance management

Your procurement is missing Performance Management.

The idea of Performance Management within Procurement is a scarcity, with most organisations not really grasping the importance of effectively managing the performance of their Procurement arm. Here we will be focusing on three main areas – the fundamentals of scorecards; the challenges of identifying value for your organisation and some practical approaches to measure and track value and performance.

We will also deep dive into key performance metrics to look out for and how to clearly identify good performance.

A Performance Manager’s Christmas 2019 Wish List for 2020

A short list of the most important things we think you need in 2020

A Performance Manager’s Christmas 2019 Wish List for 2020

With Christmas and the New Year approaching with speed. We thought we'd create a quick wish list for what we think will be the most desired functionality and features in the New Year.

Have a read through our list and see what you think... do you agree with what we've included?

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