When your plan is fundamentally knocked off course – you re-plan.
Every organisation has had its plans affected by COVID-19 and the vast majority of organisations have already re-planned once and will do so again in the next 2-3 weeks and again in 3-4 months.
Why our risk software hasn't been good enough
I’ll first admit to failure.
For decades my company have profited from selling and implementing risk management software which I don’t think does a good enough job.
As we enter the 6th week in lock-down, it seems that there are fresh signs of renewal and spring all around and maybe, just maybe, we can also see signs of teams getting into new routines, successfully making efforts to stabilise work patterns.
What can we learn from the use of data during the COVID-19 crisis.
We often visit CEO’s, Heads of Transformation, culture “experts” and performance leads, to talk about transformation and performance improvement. We often hear data is the new golden bullet that will help them be smarter, do a better job, drive more revenue or provide a better service.
The whole InPhase Crisis Management suite for nothing
With almost every sector in crisis, we know the charitable sector is having a particularly tough time. Lack of donations and lower resources than normal, investment into new IT systems has been completely taken off the menu. This is why we at InPhase wanted to do something about it.
Being well-led in times of crisis needs different ways of working
I’ll tell you what’s scary. Over the last 4 weeks, I’ve seen massive government departments, big corporate businesses, care homes and other critical front-line organisations spin up spreadsheet after spreadsheet to help them manage what is now the fastest-changing operational environment they’ve ever seen.
End of a long week sum-up from Robert
Is there such a thing as a successful week, in crisis?
I can honestly say, at the end of a VERY long week, I LOVE the InPhase team. I thought I did before, but I hadn't seen anything. The power of people coming together in the face of adversity is incredible. I'll be honest, we discussed at SMT furloughing staff, taking the 80%...for all of 1 minute. And then we said, "Nah, let's do something really awesome."
Robert takes us through InPhase’s rapid response to covid-19
How are you doing?
When COVID-19 first hit, I wanted to make sure all of our customers, as well as our staff, were OK.
We setup a process to call all of our customers and asked them “how can we help” (many of our customers are key service providers; the NHS and health service providers, Local Authorities, Fire Services, Social Housing providers). They all said “we are really struggling with understanding what’s happening with our workforce. We are finding it difficult to manage key actions and who has to perform the high priority actions with so many people going off sick and self-isolating.” Mobile working clearly added to the complexity.